{"id":4415,"date":"2022-09-09T16:25:29","date_gmt":"2022-09-09T16:25:29","guid":{"rendered":"https:\/\/www.aspiria.com\/solutions\/tim\/use-cases"},"modified":"2024-04-17T08:54:25","modified_gmt":"2024-04-17T08:54:25","slug":"use-cases","status":"publish","type":"page","link":"https:\/\/www.aspiria.com\/en\/solutions\/tim\/use-cases","title":{"rendered":"Use Cases"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;TIM USE CASES&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2017\/08\/tim-slider-background-1.jpg&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_dual_heading before_text=&#8221;USE CASE 1&#8243; middle_text=&#8221;ZERO FAILURE ENVIRONMENT&#8221; before_background_color=&#8221;#000000&#8243; middle_background_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; middle_margin=&#8221;||||false|false&#8221; before_padding=&#8221;10px|10px|10px|10px|true|true&#8221; middle_padding=&#8221;10px|10px|10px|10px|false|false&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; middle_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22middle_background_color%22%93}&#8221;][\/dsm_dual_heading][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Effectively automate manual activities<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list icon_color=&#8221;#000000&#8243; list_vertical_alignment=&#8221;flex-start&#8221; text_indent=&#8221;10px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Situation: A new employee starts on September 1st. in a company.&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Requirement: A fully functioning workplace on the first day of work&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Solution: TIM8&#8243; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Aspiria Black||||||||&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_advanced_tabs dsm_tabs_trigger=&#8221;hover&#8221; dsm_show_arrow=&#8221;on&#8221; dsm_tabs_horizontal_alignment=&#8221;center&#8221; dsm_tabs_active_bg_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; dsm_tabs_image_width=&#8221;40%&#8221; dsm_tabs_wrapper_bg_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22dsm_tabs_active_bg_color%22%93}&#8221;][dsm_advanced_tabs_child dsm_title=&#8221;MANAGER SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf508;||fa||900&#8243; dsm_content_title=&#8221;MANAGER SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>THE NEW EMPLOYEE STARTS ON 01.09.<\/h4>\n<ul>\n<li>HR creates employees in the DB (Active Directory)<\/li>\n<li>TIM8 pulls data from AD and independently provisions the user<\/li>\n<li>Employee starts with functioning UC infrastructure<\/li>\n<\/ul>\n<h4>POSSIBLE SOURCES OF ERROR<\/h4>\n<ul>\n<li>Input &#038; transfer of master data<\/li>\n<li>Procurement of hardware &#038; licenses<\/li>\n<li>Installation of hardware &#038; software<\/li>\n<li>Lack of resources in support<\/li>\n<li>Cost center assignment<\/li>\n<li>Transmission of access data<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase02-image.png&#8221; dsm_content_image_width=&#8221;70%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|true|true&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;ADMIN SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4fe;||fa||900&#8243; dsm_content_title=&#8221;ADMIN SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>TIM8 AUTO PROVISIONING ENABLES THE LINKING OF ALL UC RELEVANT SYSTEMS.<\/h4>\n<ul>\n<li>Administrator can create different templates for different user classes.<\/li>\n<\/ul>\n<h4>TIM8 AUTO PROVISIONING<\/h4>\n<ul>\n<li>The TIM server gets the user data from the AD<\/li>\n<li>TIM orders a hardphone based on the user class, provisioned on the CUCM Jabber \/ hardphone, possibly additional services<\/li>\n<li>TIM sends an email to the ITSM and all client and department-related data and information to the billing system<\/li>\n<li>TIM writes the number assigned and other information back to the AD<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase02-image-admin.png&#8221; dsm_content_image_width=&#8221;70%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|false|false&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][\/dsm_advanced_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f9f9f9&#8243; background_enable_image=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_dual_heading before_text=&#8221;USE CASE 2&#8243; middle_text=&#8221;SAFE RESOURCES&#8221; before_background_color=&#8221;#000000&#8243; middle_background_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; middle_margin=&#8221;||||false|false&#8221; before_padding=&#8221;10px|10px|10px|10px|true|true&#8221; middle_padding=&#8221;10px|10px|10px|10px|false|false&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; middle_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22middle_background_color%22%93}&#8221;][\/dsm_dual_heading][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Smooth operation through intelligent linking<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list icon_color=&#8221;#000000&#8243; list_vertical_alignment=&#8221;flex-start&#8221; text_indent=&#8221;10px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Situation: A company&#8217;s UC admin spends most of his time on daily tasks and support. Often in the most diverse and complicated systems. His knowledge is immense. The company tries to find reinforcements for him: unfortunately without success!&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Specification: Replace complex functions with simple interfaces and input masks&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Solution: TIM8&#8243; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Aspiria Black||||||||&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_advanced_tabs dsm_tabs_trigger=&#8221;hover&#8221; dsm_show_arrow=&#8221;on&#8221; dsm_tabs_horizontal_alignment=&#8221;center&#8221; dsm_tabs_active_bg_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; dsm_tabs_image_width=&#8221;40%&#8221; dsm_tabs_wrapper_bg_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22dsm_tabs_active_bg_color%22%93}&#8221;][dsm_advanced_tabs_child dsm_title=&#8221;MANAGER SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf508;||fa||900&#8243; dsm_content_title=&#8221;MANAGER SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>IN THE SUPPORT AREA, RESPONSE TIMES AND FAILURES INCREASE<\/h4>\n<ul>\n<li>The name change of a newly married employee requires an entry in 4 different systems. It is forgotten: the employee has different names in different systems.<\/li>\n<li>At the same time, an employee&#8217;s phone breaks. He can&#8217;t reach anyone in support. The complexity quickly leads to errors in the setup.<\/li>\n<li>The effort to fix both errors is twice as high as originally assumed. The idea of having less trained staff carry out the support fails miserably. Now there are even more errors in the configuration.<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase03-image.png&#8221; dsm_content_image_width=&#8221;40%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|true|true&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;ADMIN SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4fe;||fa||900&#8243; dsm_content_title=&#8221;ADMIN SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>SIMPLIFICATION OF USER INTERFACES<\/h4>\n<ul>\n<li>Complex functionalities can be replaced by simple interfaces and input masks.<\/li>\n<\/ul>\n<h4>EXAMPLE<\/h4>\n<ul>\n<li>If the name is changed, all associated descriptions of the phones, soft clients, etc. are adjusted<\/li>\n<li>Replacing damaged phones by entering a new MAC address, TIM adopts all assignments and settings from the old phone<\/li>\n<li>Simplified rollout, a working student selects the MAC address and user, TIM automatically creates end users, device profiles, Jabber, selects the next free number from the number range and notifies service to provide the hardware<\/li>\n<li>PIN \/ password reset including sending the new access data<\/li>\n<li>All helpdesk functions are freely configurable<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase03-image_admin.png&#8221; dsm_content_image_width=&#8221;40%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|false|false&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][\/dsm_advanced_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; background_enable_image=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_dual_heading before_text=&#8221;USE CASE 3&#8243; middle_text=&#8221;SAFE LIVES&#8221; before_background_color=&#8221;#000000&#8243; middle_background_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; middle_margin=&#8221;||||false|false&#8221; before_padding=&#8221;10px|10px|10px|10px|true|true&#8221; middle_padding=&#8221;10px|10px|10px|10px|false|false&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; middle_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22middle_background_color%22%93}&#8221;][\/dsm_dual_heading][et_pb_text _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>A CUSTOMER CONVERSATION ESCALATED. THE EMPLOYEE WILL BE ATTACKED.<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list icon_color=&#8221;#000000&#8243; list_vertical_alignment=&#8221;flex-start&#8221; text_indent=&#8221;10px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_icon_list_child text=&#8221;Situation: When talking to a customer in an insurance branch, the customer is informed that the costs for his insured event will not be covered. His existence is at stake. He starts attacking the advisor.&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Target: safety of personnel and initiate desired actions&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#eeeeee&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][dsm_icon_list_child text=&#8221;Solution: TIM8 and ACTIGY\u00ae&#8221; font_icon=&#8221;&#xe046;||divi||400&#8243; icon_color=&#8221;#000000&#8243; icon_padding=&#8221;1px&#8221; icon_font_size=&#8221;24px&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;Aspiria Black||||||||&#8221; custom_padding=&#8221;10px||10px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_icon_list_child][\/dsm_icon_list][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_advanced_tabs dsm_tabs_trigger=&#8221;hover&#8221; dsm_show_arrow=&#8221;on&#8221; dsm_tabs_horizontal_alignment=&#8221;center&#8221; dsm_tabs_active_bg_color=&#8221;gcid-3e3ea7fe-0990-470b-a12c-7885736a2358&#8243; dsm_tabs_image_width=&#8221;40%&#8221; dsm_tabs_wrapper_bg_color=&#8221;RGBA(255,255,255,0)&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{%22gcid-3e3ea7fe-0990-470b-a12c-7885736a2358%22:%91%22dsm_tabs_active_bg_color%22%93}&#8221;][dsm_advanced_tabs_child dsm_title=&#8221;MANAGER SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf508;||fa||900&#8243; dsm_content_title=&#8221;MANAGER SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>THE CUSTOMER ATTACKS THE EMPLOYEE<\/h4>\n<ul>\n<li>Consultant presses a button on the phone<\/li>\n<li>Alternatively, he presses the ACTIGY\u00ae button under the table<\/li>\n<li>The TIM Server uses predefined information<\/li>\n<li>One or more desired actions are performed<\/li>\n<\/ul>\n<h4>EXAMPLE<\/h4>\n<ul>\n<li>Emergency call to the internal security service (no intercom)<\/li>\n<li>Silent alarm &#8211; evacuation<\/li>\n<li>Deactivation of the telephone line<\/li>\n<li>Automatic call to the branch line<\/li>\n<li>Activation of the microphone <\/li>\n<li>Monitoring function<\/li>\n<li>Closing the outputs and inputs<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase01-image.png&#8221; dsm_content_image_width=&#8221;70%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|true|true&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][dsm_advanced_tabs_child dsm_title=&#8221;ADMIN SOLUTION&#8221; dsm_use_icon_image=&#8221;on&#8221; dsm_use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf4fe;||fa||900&#8243; dsm_content_title=&#8221;ADMIN SOLUTION&#8221; dsm_content=&#8221;<\/p>\n<h4>THE CONSULTANT TRIGGERS AN ACTION<\/h4>\n<ul>\n<li>TIM Server executes the preconfigured actions<\/li>\n<\/ul>\n<h4>EXAMPLE<\/h4>\n<ul>\n<li>Multicast to freely configurable further telephones and<br \/>Disable the speaker<\/li>\n<li>Sending emails with location information (Office No.)<br \/>Triggering of other alarm servers (3rd party) via REST<\/li>\n<li>Sending Jabber notifications<\/li>\n<li>Sending messages to hard phones with signal tone (configurable)<\/li>\n<li>Influencing call routing via ECCP<\/li>\n<\/ul>\n<p>&#8221; dsm_content_use_icon_image=&#8221;on&#8221; dsm_content_image=&#8221;https:\/\/www.aspiria.com\/wp-content\/uploads\/2018\/12\/tim_usecase01-image__admin_EN.png&#8221; dsm_content_image_width=&#8221;70%&#8221; dsm_content_padding=&#8221;30px|30px|30px|30px|false|false&#8221; _builder_version=&#8221;4.19.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/dsm_advanced_tabs_child][\/dsm_advanced_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.17.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Would you like to find out more use cases and tailor TIM specifically to your needs? Just talk to us.&#8221; text_orientation=&#8221;center&#8221; button_one_text=&#8221;CONTACT NOW&#8221; button_one_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjI1NzgifX0=@&#8221; _builder_version=&#8221;4.17.6&#8243; _dynamic_attributes=&#8221;button_one_url&#8221; _module_preset=&#8221;default&#8221; background_color=&#8221;#fac46c&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><div class=\"et_pb_module dsm_dual_heading dsm_dual_heading_0  et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<h2 class=\"dsm-dual-heading-main et_pb_module_header\"><span class=\"dsm-dual-heading-before\">USE CASE 1<\/span><span class=\"dsm-dual-heading-middle\">ZERO FAILURE ENVIRONMENT<\/span><\/h2>\n\t\t\t\t<\/div>\n\t\t\t<\/div>Effectively automate manual activities<div class=\"et_pb_module dsm_icon_list dsm_icon_list_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<ul class=\"dsm_icon_list_items dsm_icon_list_ltr_direction dsm_icon_list_layout_vertical\"><li class=\"et_pb_with_border dsm_icon_list_child dsm_icon_list_child_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue046<\/span><\/span><span class=\"dsm_icon_list_text\">Situation: A new employee starts on September 1st. in a company.<\/span>\n\t\t\t<\/li><li class=\"et_pb_with_border dsm_icon_list_child dsm_icon_list_child_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue046<\/span><\/span><span class=\"dsm_icon_list_text\">Requirement: A fully functioning workplace on the first day of work<\/span>\n\t\t\t<\/li><li class=\"dsm_icon_list_child dsm_icon_list_child_2\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"dsm_icon_list_wrapper\"><span class=\"dsm_icon_list_icon\">\ue046<\/span><\/span><span class=\"dsm_icon_list_text\">Solution: TIM8<\/span>\n\t\t\t<\/li><\/ul>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module dsm_advanced_tabs dsm_advanced_tabs_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-advanced-tabs-container\" data-trigger=\"hover\" data-animation=\"none\" data-inner_animation=\"none\" data-deep_link=\"off\" data-image_lightbox=\"off\" data-auto_scroll_mobile=\"off\" data-anchor_link=\"off\">\n\t\t\t\t    <div class=\"dsm-advanced-tabs-wrapper\" role=\"tablist\"><\/div>\n\t\t\t\t <div class=\"dsm-advanced-tabs-content-wrapper\">\n\t\t\t\t    \n\t\t\t\t <\/div>\n\t\t     <\/div>\n\t\t    \n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"dsm-advanced-tab-item-wrapper dsm_advanced_tabs_child_0\">\n\t\t\t\t<\/div>\n\t\t\t<div class=\"dsm-advanced-tab-item-wrapper dsm_advanced_tabs_child_1\">\n\t\t\t\t<\/div>\n\t\t\t<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4406,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4415","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/pages\/4415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/comments?post=4415"}],"version-history":[{"count":16,"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/pages\/4415\/revisions"}],"predecessor-version":[{"id":5507,"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/pages\/4415\/revisions\/5507"}],"up":[{"embeddable":true,"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/pages\/4406"}],"wp:attachment":[{"href":"https:\/\/www.aspiria.com\/en\/wp-json\/wp\/v2\/media?parent=4415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}