TIM8 MODULE
TIM Attendant Console²TIM | Attendant Console | TIM Attendant Console²
NO INSTALLATION NECESSARY! FULLY EQUIPPED ATTENDANT CONSOLE IN THE BROWSER.
Features at a glance:
- Simultaneous processing of multiple calls
- Set temporary call forwarding and direct outward calling for employees
- Control via keyboard, mouse or braille terminal
- Multi-tenant directories with very fast search function
- Integrated display of presence status
- Flexible rerouting depending opening hours
- Fallback to attendant
- Cherry picking
Do you have questions about this module or would you like to learn more about the extensive possibilities with TIM? Just contact us, we are there for you.
Short description
Long description
TIM AC² for Cisco UC. No client installation required. Only simultaneously working operators must be licensed!
TIM AC², the browser-based attendant console for Cisco UC. No client installation required. Within a few minutes the TIM AC² works in all modern browsers. Only simultaneously working agents must be licensed! Very advantageous for shift operation. The agent can set call forwarding and direct outward calling for employees. The agent also sees the presence status of the employees. You can easily manage favorites in the integrated directory as well as control the TIM Attendant Console² via keyboard, mouse or braille terminal. The attendant console has a convenient directory with a very fast search function. The call routing is configurable by opening hours/schedule. The number of call queues to be managed is not limited.