TIM8 Base
Basic Features of the TIM8 Server
The TIM8 Base Server forms the foundation of all modules; it is accessible via a modern web GUI and is multilingual (DE/EN) (additional languages available upon request). The server is monitored via SNMPv3, and a flexible role- and permission-based system for end users, application users, and administrators enables secure deployment in every conceivable scenario. All other modules are based on a flexible licensing model that allows customers to individually determine the number of licenses and modules they need.
TIM can be used in multi-cluster environments, and it also supports the parallel management of Cisco Unified Communications Managers running different versions. For deployment and operation, all standard data sources (AD, LDAP, SQL, CSV files, etc.) can be used, with the option of continuous synchronization.
MULTI-TENANT CAPABILITY
Multi-tenant capability (XMPP/SMTP per tenant, assigning licenses per tenant), no limit on the number of groups, group photos. The multi-tenant capability is based on a role-based permissions model that allows freely definable roles and permissions to be assigned to freely definable groups and participants. This feature forms the basis for all TIM8 modules and functions.
SINGLE SIGN ON (SSO)
With TIM8’s single sign-on feature, users can log in to TIM8 and their Jabber client directly after logging in once on their PC, without having to re-enter their login information.
REPORTING
TIM8 Reporting allows you to generate reports from the data available in TIM8. You can freely select the data records, search parameters, parameter names, order, and sorting criteria. Furthermore, reports can be generated automatically using the cron job/scheduler module. With recurring execution, for example, up-to-date inventory lists or number directories can be generated daily. TIM8’s permissions system ensures that you can generate multi-client-capable and audit-proof reports.
TCL ENGINE (AUTO PROVISIONING REQUIRED)
The TIM8 TCL Engine allows you to manage additional network components via processes. Examples include port changes on switches or configuration changes on SRST routers. The TCL Engine can access all systems (regardless of manufacturer) that can be administered via console access.
CERTIFICATE MANAGEMENT, TLS (NONE / BASIC / STRICT)
The integrated certificate management feature allows you to manage certificates and configure security levels for communication with other systems.
TIM SHELL
The TIM Shell is intended for initial installation and for emergencies when you do not (yet) have access to the TIM8 server’s graphical user interface (GUI).
The TIM Shell uses the command-line interface with parameters—common among administrators—to perform basic configurations. In addition, the TIM Shell provides several tools for troubleshooting, such as for backups, cluster operations, and networking.
LOCAL ADMINISTRATORS FOR MULTIPLE GROUPS
TIM8 provides local administrators who can be created independently of CUCM or AD users and exist exclusively within the TIM environment. This enables extensive use in shared environments and outsourcing projects.
PERFORMANCE STATISTICS
For scenarios where centralized monitoring via SNMP is not available, TIM8 provides comprehensive performance statistics. From network card throughput to server CPU utilization, administrators can view all system parameters at any time.
TIM8 REST API – Access to the Cisco UC World
TIM8 is the first product on the market to offer a REST API that allows third-party systems (e.g., ITSM systems such as ServiceNow) to retrieve relevant data from the Cisco UC ecosystem for use in further processes. This occurs in real time, is fully documented, and is based on the de facto standard Swagger.
AUDIT-PROOF AUDIT LOG
Audit logs that are compliant with audit requirements are essential in both medium-sized and large environments. TIM8 provides a complete record of all actions performed on the TIM8 server, within the TIM8 cluster, and with all connected external systems. Since the logs can be searched in detail, irregularities on the TIM server or in communication with third-party systems can be quickly detected, and errors can be corrected immediately.